NYC Wheels further warrants to the original purchaser that:

Finish Warranty:

• All painted and clear coated wheels will be free from defects in material and workmanship under normal and intended use for a period of three (3) years from the date of retail purchase.
• Chrome finish covers only both peeling and separation of the plating surface from the wheel for two (2) years.
• Polished and uncoated/raw finish wheels oxidize and require regular maintenance. Polished aluminium and uncoated/raw wheels are not covered under this warranty.

This Warranty is Void if:

• Wheels are NOT purchased from an authorized dealer.
• Any malfunction, defect, or failure caused by improper maintenance, wheel transport damage, accident, abuse, or negligence.
• Corrosion or cosmetic issues on wheels result from car damage, chemicals, climate conditions, or neglect.
• Blemishes, peeling or discolouration on the back side of the wheel.
• Damage or structural failure occurs due to road conditions, accidents, off-road activities that exceed their load rating, or road hazard impact.
• Damage resulted from improper mounting, excessive vehicle loads, and/or incorrect tyre sizes.
• Appearance defects in wheels that have been mounted after purchase or damaged during tyre mounting and/or balancing.
• Wheels damaged by shipping or handling. Inspect shipments and contact the shipping company if any products are damaged. Shipping damage claims must be filed with the delivery carrier.
• Accessories that are supplied with the original purchase (wheel nuts/bolts or hub rings) are not covered under this warranty.

Return Policy

All products returned must have pictures or video of defects before a return authorization is issued. Wheel photo/video must show defects and the face of the wheel for verification of style. All products returned must be accompanied by a copy of the original invoice to the place of purchase with transportation pre-paid.

Order Cancellation

We all change our minds from time to time… We want you to be 100% satisfied with your purchase. Whether you want a refund, store credit, or an alternative product we will process your cancellation request immediately. Please note that a transaction processing fee is applied depending on the payment method used.

Please remember, we make every effort to provide industry-leading processing times on all orders. If your order has already been entered into our order fulfillment system, placed for shipment, is already on the delivery truck, is in transit for delivery, or has already been delivered, we cannot cancel or modify your order. If we are unable to stop your order from being processed and you would still like to return your purchase, standard return shipping costs and restocking fees will apply.

Recommended Wheel Care Instructions:

Improper cleaning or maintenance may void any and all warranty claims.

Wheels should be cleaned by hand regularly to remove contaminants like road grime, salt, ice/snow melting chemicals, dirt, and brake dust, which trap moisture and can be corrosive and cause pitting to the wheel’s finish.

Automatic spray and touch-free car washes do not completely remove contaminants and can cause harm to the finish; hand washing is highly recommended.

Avoid using automatic car washes as the cleaning products and brushes used to clean tyres can damage the wheel surface. Please be aware that most car washes use steam cleaners or strong chemicals to clean wheels, which can result in permanent staining and/or corrosion.

Never wash your wheels when they are still hot from driving. Do not attempt to cool hot wheels with water as this may cause damage to the finish, cause discolouration, and can warp the brake rotors and/or drums.